Foundation
Phone-system users are generally structured per user/month; Heritage Connect inclusion depends on user eligibility.
Pricing
Understand the billing units before requesting a proposal.
Exact amounts are withheld until approved. The pricing structure should still make it clear what is included, what is optional, and what changes cost.
Phase 1 content frameworkThis page is non-indexed until its facts, destinations, and full specification content are approved.
Messaging and reliability
Messaging reflects service and usage structure. Reliability reflects each location, configuration, connectivity, and cellular charges.
Reporting and recording
Reporting is a recurring add-on; recording cost depends on scope and retention.
Integrations and analysis
Integrations use recurring service pricing. Transcription, custom analysis, and scoring reflect processed minutes and confirmed scope.